Customer Service Training
Develop practical communication, problem-solving and customer-experience skills for modern customer-facing environments.

Vertex Learning
Vertex connects professional learning, Microsoft Learn and real career opportunities so you can understand what to learn and why it matters.
Learn for a reason
Vertex connects implemented readiness insights to learning and evidence actions.
Career pathways
Start with a career direction, then explore the Microsoft learning that supports it.
01AI & AutomationBuild practical AI, copilots and intelligent automation capability.Explore pathway
02CybersecurityDevelop security, identity and threat-protection skills.Explore pathway
03Cloud & AzureProgress from cloud fundamentals to architecture and operations.Explore pathway
04Data & AnalyticsTurn data into decisions with analytics, Fabric, SQL and Power BI.Explore pathway
05Business TechnologyUse modern workplace technology to lead and deliver better work.Explore pathway
06Power PlatformCreate low-code apps, workflows and business solutions.Explore pathway Microsoft Learn through Vertex
Explore Microsoft Learn modules, learning paths, certifications and Applied Skills through a free Vertex account. Microsoft provides the learning content and eligible credentials; Vertex provides discovery, career context and readiness organisation.
Vertex programmes
Develop practical communication, problem-solving and customer-experience skills for modern customer-facing environments.
Build modern sales fundamentals, confident customer conversations and disciplined follow-up habits.
A practical foundation for African youth aged 16 and above to explore aviation, aerospace technology and global-standard career pathways.
Your Vertex account
Save learning, track progress, connect recommendations to job-linked skill gaps and turn completed learning into the next evidence action. Learning completion is not treated as verified skill evidence automatically.